Presence

As a key enabler of unified communications, presence enables multiple modes of communications that are controlled by a single desktop or mobile application, allowing you to eliminate redundant communications by choosing your preferred method of communication and notifying others of the best way to reach you. You can initiate a phone call with a co-worker through your IM client, escalate to conference call by adding people connecting via any telephony system, add video and instant messaging, and even drop off while your co-workers continue the collaborative communication. You can also add capabilities to see the status and availability of your coworkers so that you can reach them the first time. The power of presence is ultimate communication flexibility that allows you to achieve better value from existing resources and applications by reaching – and being reached by – the right resource, the first time.